Ofwat plans changes to water company licences

The water market regulator wants to make changes to company licences in England and Wales to encourage resilience, open up new markets and strengthen customer engagement

The regulator wants to create new markets for sludge. Photograph: CylonPhoto/123RFOfwat plans to amend the licences of the 17 largest water companies in England and Wales to encourage resilience, open up new markets and promote better customer engagement. 

The plans were set out in a consultation document, published on 9 November, and are geared towards implementing the aims of Ofwat’s Water 2020 strategy.

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