OFT warns of sharp practices in energy efficiency industry

As the Green Deal prepares for launch, the Office of Fair Trading has written to energy efficiency providers warning of the need to maintain professional standards

OFT advises customers to take time to make decisions, despite sales pressure (photograph: Edward J Block/Dreamstime.com)
OFT advises customers to take time to make decisions, despite sales pressure (photograph: Edward J Block/Dreamstime.com)

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