Repeat offender: How Thames Water is trying to clean up its act

After massive penalties for a litany of environmental offences and missed leakage targets, Thames Water is trying to take a new direction. But regulators still need to be convinced, finds Gareth Simkins

Thames Water conducting sewer repair works
Thames Water is now taking a more diligent approach to sewer maintenance than was once the case

No British business has ever paid more dearly for failing the environment than Thames Water.

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