Water firms’ progress on leakage and pollution ‘stagnating’, says regulator

The water industry “has not kept up on the progress made in earlier years” on leakage and pollution, according to Ofwat.

Covering 2018/19, the regulator’s annual service delivery report singles out Anglian Water, Wessex Water and Portsmouth Water for praise, noting how they have met or exceeded water quality, sewer flooding and leakage commitments made in 2014.

“But it also shows some inertia at the bottom of the pack with Thames Water and Hafren Dyfrdwy underperforming across a wide range of measures,” said Ofwat’s chief executive Rachel Fletcher.

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